We’re here to help.
Email us and a real person will read it.
Email us
support@peasofmind.co.ukTell us what happened, and which phone you’re using if it’s a problem with the app.
Can’t sign in?
This is the one thing you can’t report from inside the app. Email us and we’ll sort it out.
Found a bug, or have an idea?
In the app, go to Settings › Feedback. It comes straight to us and we read every one.
Your data
Export or delete everything yourself under Settings › Data & privacy. Anything else, email us.
Common questions
Who can see what I add?
Everyone in your household sees and can change everything: recipes, plans, lists and to-dos. Nobody outside your household can see any of it.
Can I keep some notes or lists private?
Yes. When you make a to-do list or a note topic, choose Just for me: only you ever see it or what is in it. Choose Shared with household for things everyone should see.
How do I add my partner or family?
When you first set up, choose "Me and my household" and type their email addresses (up to five). Each gets an email, and joins as soon as they sign in with that address. Later on, go to Settings › Account & Household › Invite someone and send them the code; they enter it under "Have an invite code?" when they first sign in, or Settings › Account & Household › Join a different household.
Can I change the answers I gave when I set up?
Yes. Settings › Home screen changes your name, the big card and which cards show on Home, including the household board. Settings › Account & Household invites people whenever you are ready.
Can I add children who don’t have a phone?
Yes. In Settings › Planner & Calendars, add them as a family member. They get their own colour, and you can plan events for them, without them needing an account.
Do I need a password?
No. Sign in with Apple, with Google, or with a code we email you.
Does it work without internet?
Yes. You can see everything you've opened before, and changes you make offline are saved and sent as soon as you're back online.
How do I get my data out, or delete my account?
Both are in Settings › Data & privacy. Deleting is permanent, so export first if you might want a copy.
Something isn't working, or I've thought of something better
Go to Settings › Feedback, choose Bug report or Feature request, and tell us in a line or two. It comes straight to us and we read every one.
Can I get help if I cannot sign in?
Yes. That's the one thing you can't report from inside the app, so email support@peasofmind.co.uk and we'll sort it out. You'll find that address in the app too, under Settings › About & contact.
New to the app? Read the guide →